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Residents’ Rights and Responsibilities


1.     Every resident has the right to be treated with courtesy and respect and in a way that fully recognizes the resident’s dignity and individuality and to be free from physical, sexual, mental, emotional and financial mistreatment.


2.     Every resident has the right to be properly sheltered, provided with nourishing food, clothed, groomed and cared for in a manner consistent with his or her needs.


3.     Every resident has the right to be told who is responsible for and who is providing the resident’s direct care.


4.     Every resident has the right to be afforded privacy in treatment and in caring for his or her personal needs.


5.     Every resident has the right to keep and display in his/her room personal possessions, pictures and furnishings in keeping with safety requirements and other residents' rights.


6.     Every resident has the right:


            a.     to be informed of his or her medical conditions, treatment and proposed course of treatment.


            b.     to give or refuse consent to treatment, including medication, in accordance with the law and to be informed of the consequences of giving or refusing consent.


            c.     to have the opportunity to participate fully in making any decision and obtaining an independent medical opinion concerning any aspect of his or her care, including any decision concerning his or her admission, discharge or transfer to or from a Personal Care Home.


            d.     to have his or her health care directive placed on the resident’s care record and noted on the resident care plan.


            e.     to have his or her medical records kept confidential in accordance with the law.


7.     Every resident has the right to receive therapy and assistance towards independence consistent with his or her requirements.


8.     Every resident who is being considered for restraints has the right to be fully informed about the procedures and the consequences of receiving or refusing them.


9.     Every resident has the right to communicate in confidence, to receive visitors of his or her choice and to consult in private with any person without interference.


10.     Every resident whose death is likely to be imminent has the right to have members of the resident’s family present twenty-four hours a day.


11.     Every resident has the right to designate a person to receive information concerning any transfer or emergency hospitalization of the resident and where a person is so designated to have that person so informed forthwith.


12.     Every resident has the privilege to exercise his/her rights as a citizen and to raise concerns or recommend changes in policies and services on behalf of himself or herself or others to the residents’ council, Personal Care Home staff, government officials or any other person inside or outside the Personal Care Home, without fear of restraint, interference, coercion, discrimination or reprisal.


13.     Every resident has the right to form friendships, to enjoy relationships and to participate in the residents’ council.


14.     Every resident has the right to meet privately with his or her spouse in a room that assures privacy and where both spouses are residents in the same Personal Care Home, they have a right to share a room according to their wishes, if an appropriate room is available.


15.     Every resident has the right to pursue social, cultural, religious and other interests to develop his or her potential and to be given reasonable provisions by the Personal Care Home to accommodate these pursuits.


16.     Every resident has the right to be informed in writing of any law, rule or policy affecting the operation of the Personal Care Home and of the procedures for initiating complaints.


17.     Every resident has the right to live in a safe and clean environment.


18.     Every resident has the right to be given access to protected areas outside the Personal Care Home in order to enjoy outdoor activity, unless the physical setting makes this impossible.


These rights belong to every resident but may be modified if they interfere with the well being of other residents.




The resident has responsibilities as well to the home and if unable to fulfill those responsibilities themselves, shall indicate prior to the admission to the home who the responsible party shall be.


1.     The selection of the attending physician.


2.     The names, addresses and phone numbers of contact persons.



3.     The name of the person who has power of attorney and name of person who is financially responsible for the payment of his or her per diem charges and other charges.


4.     Prepaying the residential charge one-month in advance.


5.     The provision of adequate clothing and personal supplies to meet the residents needs.


6.     The resident has a responsibility not to injure other residents or staff.


7.     The resident must abide by the smoking policy.

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